Client project · Multivendor marketplace
SilkRoad
A commerce platform bringing shoppers, independent sellers, and marketplace operations into a shared ecosystem.
- 3
- Tailored experiences
- 4
- Key features
- 3
- Core technologies
The challenge
The brief
Support a marketplace where vendors manage their own catalogs and orders while platform teams oversee operations.
A marketplace has to serve three audiences at once: shoppers who want choice, vendors who want control, and operators who need oversight.
Our solution
What we built
Separate customer, vendor, and administration experiences support product catalogs, vendor orders, commissions, stock management, and customer support workflows.
Features
What makes it work
Vendor self-service
Sellers manage their own catalogs, stock, and orders without waiting on the platform team.
Commission handling
Marketplace commissions are built into operations rather than reconciled by hand.
Stock management
Inventory stays accurate across vendors so shoppers only see what can be fulfilled.
Customer support workflows
Support teams can follow issues through to the right order and vendor.
Who it serves
Built around every user
Shoppers
A dedicated customer experience for browsing and buying from many sellers.
Vendors
Their own workspace for products, orders, and earnings.
Platform administrators
Central control over vendors, commissions, and marketplace health.
The result
A scalable multivendor foundation where each group gets a purpose-built experience on one shared platform.
Built with
- Laravel
- React
- Inertia
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